Block Cutoff
Select Reservations > Blocks > Business Block > Options > Cutoff to manually cutoff all non-picked up rooms in this block, on or before, the date for the booking (the date when the booking room block will be released back into general inventory if not finalized). This option is visible when the Blocks > Cutoff application parameter is set to Y.
Cutting Off All Rooms Not Picked Up for a Room Block
In addition to allowing OPERA to automatically cutoff no-picked up rooms during the End of Day process, you can choose to release the room block at any time during any day. The process is identical to that in the End of Day process. You may have some room blocks that do not have an official release date. Instead, you would like to look at the picked up rooms each day and release the non-picked up rooms when it looks like no more reservations will materialize from the room block. There is no way to undo a cutoff without manually adding to the rooms back into the room block.
To cut off all rooms not picked up for a room block, find and highlight the appropriate Business Block in the Business Block Search screen list. Select the Options > Cutoff. OPERA displays the Confirmation message Are you sure you want to cut off all the rooms in this block? Yes/No. Select Yes to continue with the cutoff or No to discontinue the Block Cutoff action.
Business Block Cutoff Behavior
The following are examples of how the cutoff feature will behave in certain scenarios.
- When a block is created and a cutoff date is entered, all room types for all dates receives the cutoff date entered on the block header. If the cutoff date is modified on the block header, a prompt is displayed "Apply New Cutoff Dates to the Block Details for All Date and Room Types?" If Yes is selected, the new cutoff date is applied to all the room types for all the dates in the room grid details. If No is selected, the cutoff date on the block header will be different then the cutoff date in the room grid details. If the date is changed to a future date, any canceled reservations will be returned to the block and not to the house, until the cutoff date is reached. Then the process functions as usual.
- When a block is created and a cutoff date has not been entered, all room types for all dates receive the arrival date as the cutoff date.
- When borrowing from a room type within a block that does not have any inventory or the block is elastic and the block dates are extended, the cutoff date in the block header is used and the cutoff dates are populated based on the following two rules.
- If the cutoff date on the block header is present, the cutoff date for all the room types and dates will be populated with the date in the header.
- If the cutoff date on the block header does not exist, the cutoff date for all the room types and dates will equal the arrival date for the room type.
- When borrowing from a room type within a block that does have an inventory, the cutoff date from the block header for the new room type will be populated.
- When updating the cutoff date from the Business Block > Rooms Tab > Cutoff Date field, the User Activity Log entry will always display "Cutoff date changed" whether or not Yes or No has been selected to update the grid detail cutoff dates as well.
- When updating the cutoff date directly in the Business Block Search Grid details, the User Activity Log entry will only display an entry of "Updated Block Grid - Summary" - not the details of what has been changed on the grid.
- When a manual cutoff is completed on a block and a room is canceled on the same business date, then the room is returned to the original block. But, if the night audit is run, then canceling a reservation for the block will return the room wither to the house or to the block depending on the value selected in the Blocks > Return Block to House application setting.