Conversion Codes Detailed for Holidex
These sub-topics are specific to Holidex and Conversion Code setup:
Rate Synchronization for OXI Conversion
Holidex CRS will have the functionality of sending Rates to the OPERA property. Called Rate Refresh in Holidex, this function will allow Hotel property to have their rates updated at any time. The resync of rates relies on conversion.
Functionality
- For the Rate Sync to work the conversion code table RATE CODE must be active in OXI.
- Hotel has the option to have the existing rate code setup work with the resync. Or Hotel has the option to remove any existing rate code conversion and have the resync populate the conversion table and insert rate codes directly to Rate Code configuration in OPERA.
- For hotels existing conversion to work, Holidex’s Rate Categories mapped to OPERA rates will need to be the Holidex Plus values.(i.e. RACK = IRRCK)
- During the resync if conversion is not found OXI will populate the conversion table with the new Rate Category and insert the rate as new into OPERA.
- If conversion is found then the Rate Category will update the existing rates in OPERA PMS.
- When Rate Sync is complete, updated or new rates will then need to be maintained in Holidex CRS. As the rate will be flagged as External Locked and uneditable by OPERA PMS user.
- The market code will be taken from the 2nd letter of the Rate Category. Ie IGCOR – the 2nd letter is G and will be used for the market code.
- These values will be added to the Long Info on the Rate Code Header in PMS:
- Check In time
- Check Out time
- Allowed Check In days for booking will be: ( MON, TUE, WED, THU, FRI and SAT)
- Minimum and Maximum Length of Stay will be populated here. Rate Header default for Min Stay Through and Max Stay Through will not be populated. Min Stay Through will be default populated with 1.
- Minimum Advance Booking and Maximum Advance Booking will be in Long Info
- Reservation Guarantee required will be listed as: (GUARANTEE ONLY)
- Number of Days Advance Deposit Due will be here. If value is If value is zero, display: (DEP REQ NN PYMT DUE AT BOOKING)
- Deposit Amount Due
- Number of Days Cancellation Due before Arrival
- Cancellation Penalty
- Cancellation Penalty Amount Due
- Priority Club Award Night
- Rate Category Purchased in Advance
- Coupon/Voucher Required at Check-in
- ID Required at Check-in
- Priority Club Number Required
- Deposit Due at Booking
- When a rate category is Updated in the Holidex CRS the message will only update the locked fields. Any of the unlocked fields that have been updated by you will not be overridden.
- When a rate category is Deactivated in the Holidex CRS the message sent to the PMS will set the End Sell date on Rate Header to date of current business date.
- If the rate has no active reservations booked against it it will be permanently deleted from OPERA
- Any existing reservations attached to this rate code will allowed to keep this rate. The rate and rate details will be left visible in OPERA’s rate configuration
- New reservations will not be permitted, as the Rate will no longer be available in the Rate Query screen when you try to book.
- When the rate category is Deactivated from Holidex, OXI will also remove the conversion from OXI table Rate Codes
- If only a Rate Code in Holidex is updated but affects multiple Rate Categories, each Rate Category will be sent to the OPERA PMS.
Special Codes – HOLIDEX only
- The purpose of this utility is to allow Special Request Codes to be linked directly with Rate Codes or Room Types when a message is sent from Holidex to OPERA.
- Trace Text can also be added in the same combination of room type/rate code and special request codes. All traces will be created under the selected trace department.
- The special codes will be inserted into the Specials field on the reservation main screen in OPERA.
- This is a user maintainable utility and the rate codes and room types can be updated at any time
- This utility works in combination with the OXI Reservations parameter SPECIALS_CRS_OVER. Note the setting as to the handling for these Special Codes.
Sample: screen defaults to Service codes by Room type. Options offered are by Room Type and Rate Code.
Service Codes that are related to
- Select either Room Type or Rate Code
- Highlight the Room Type or Rate Code that will have the Specials Requests and Traces attached. You can select only one at a time.
Trace Department and Trace Date
- From the
, select the Trace Department that shall apply for that room type or rate code formerly selected - Determine through the setting of the Trace Date whether the trace should have the Arrival Date or Booking Date as base. From here you can enter how many days prior to either date the trace should be set.
- Arrival would set a trace X number of days prior to arrival date. Example: If you have selected Arrival and the (- 1) for Days, your trace will be set to one day prior to the arrival date of this reservation.
- Booking would set a trace X number of days after the reservation creation date. Example: If you have selected Booking and (+3) for Days, your trace will be set to three day after the creation date of this reservation. The creation date in OPERA will be used to calculate this.
- Trace Text that should be applied to the chosen Services/Specials linked to the Room Type or Rate Code. This will show up as trace on the reservation.
Services and Specials
Holidex Conversion for Non- Alpha Numeric Characters – HOLIDEX Only
OXI will have the flexibility to convert non-alpha type characters for specific profile, reservations and block fields. Currently guest's Last and First names and Company Name with any non-alpha type character would cause reservations to error. New conversion will allow for Company and Individual profiles to keep their unique characters.
- Values in upper and lower case A-Z will be automatically converted.
- Hyphens will still be converted.
- Apostrophes and Numeric characters 0-9 will be retained for Block Description fields only.
Below is the list of values that will be internally removed from messages going to Holidex CRS.
Special Characters
Character
|
Character Name
|
|
|
|
|
=
|
Equals sign
|
~
|
Tilde
|
!
|
Exclamation
|
@
|
At-Code
|
#
|
Hash sign
|
$
|
Dollar sign
|
%
|
Percent
|
^
|
Cap sign
|
&
|
Ampersand
|
*
|
Asterisk
|
(, )
|
Open and Close brackets
|
_
|
Underscore
|
+
|
Plus sign
|
[, ]
|
Square brackets
|
{, }
|
Fancy brackets
|
\, /
|
Back Slash and Forward Slash
|
;
|
Semi-colon
|
:
|
Colon
|
'
|
Single Quote
|
"
|
Double Quote
|
,
|
Comma
|
.
|
Period
|
<,>
|
Greater than and Less than sign
|
?
|
Question Mark
|
ASCII Conversion Table
Special Character
|
ASCII Counterpart
|
Å, Æ
|
A
|
Ä
|
Ae
|
Ç
|
C
|
É
|
E
|
Ñ
|
N
|
Ö
|
O
|
Ü
|
Ue
|
ß
|
ss
|
â, à, å, æ, á
|
a
|
Ä
|
ae
|
ç, ¢
|
c
|
é, ê, ë, è
|
e
|
ï, î, ì, í
|
I
|
Ñ
|
n
|
ô, ò, ó
|
o
|
Ö
|
oe
|
û, ù, ú
|
U
|
Ü
|
ue
|
Ÿ
|
Y
|
£ (Brit. Pound)
|
£
|
€ (Euro )
|
€
|
¥ (Yen)
|
¥
|
