Create a New Standard Group Reservation

Use the group profile, group reservation, and room block features together to manage group reservations and room allotments for your property. In OPERA, each group reservation consists of two primary elements:

• the original group reservation
• the reservations for individual group members

The group reservation you create indicates information such as the number of rooms the group will take, the number of people per room, dates, or group rates. The individual group reservations will inherit the appropriate group reservation information as they are split off the group master reservation.

General Process Flow for Creating a Standard Group Reservation

To create a standard group reservation, follow these steps:

• From the main menu, select Reservations>Standard Groups to display the Profile Linkage screen.
• Create or attach the appropriate group profile through the Profile Linkage and Profile Search screens.
• When you return to the Profile Linkage screen with the Group Profile field populated, attach any additional profile types as required. Select the OK button to proceed with creating the group master reservation.
• Complete the fields for the Group Master Reservation, remembering that each individual reservation will inherit the same information. You must enter Rate Code, number of Adults (per room), and number of Rooms. This value determines the number of reservations when you use the Split All button found within the Standard Groups>Group Reservation List screen. Select the OK button once completed.
• Next, split off (create one reservation for every room attached to the original reservation) as many individual reservations as you need. One advantage of adding similar reservations under a group profile is that special group functions can be accessed such as group check in, and viewing room status. Changes to one reservation in the group can often be applied to all other reservations.
• When the Confirmation Number dialog box displays, note the number (for the Group Reservation Master) and select the OK button. OPERA then brings up the Standard Group Reservation List screen.
• Make sure the row corresponding to your Group Master Reservation confirmation number is highlighted and select the Split All button.
• OPERA creates a number of new individual reservations corresponding to the number of rooms you designated in the group master reservation. Each individual reservation will inherit the same information as the Group Master Reservation.
• Now you work with your created individual reservations as you would for normal reservations.

Selecting the Appropriate Rate Code for the Group Master Reservation

To select the appropriate rate code for a group master reservation:

• Select the down arrow to the right of Rate Code field. OPERA displays the Rate Query screen where you select the appropriate rate code by room type. There must be rooms available for you to select a rate.
• To select a rate, place your cursor in the appropriate cell in the grid and select the Res. button.

Using Room Blocks with Standard Group Reservations

Normally, you do not use room blocks with Standard Group Reservations. But there are certain types of groups where you might want to create a room block but pick up the rooms using a standard group reservation. This happens in cases where you have a large room block or allotment and several subgroups, all of which must subtract rooms from the room block. In this case, create a standard group reservation as normal, but enter the appropriate room block code in the Block field on the reservation screen for all reservations group master and individual reservations.

You do not see the room availability of the room block on the Reservation screen. However, you can view the room availability in the Available Rooms grid for the desired room block.