About Cashiering
Cashiering module options allow posting and tracking of all financial activity on the individual guest folio as well as handling financial transactions associated with group Posting Masters and Accounts Receivable accounts. The result is an instantly available and up-to-the-minute account of each guest's balance.
Cashiering functions have far-reaching impact on the hotel, ultimately affecting room inventory, Accounting activities, and the generation of timely reports and statistics. The Cashiering module is responsible for recording and monitoring advance deposits, charges incurred after the guest has checked in, and any charges that may be received after the guest has checked out. Cashiering also records receipts in the form of cash, checks, and credit cards. In addition to posting charges and credits, the Cashiering function checks a guest out of the property once final settlement has been received, and prepares and prints guest folios.
Some key Cashiering features include:
- Accommodates all major Cashiering activities in an efficient, accurate, and secure manner.
- Allocation of multiple rooms to an individual guest - all rooms will direct the charges to a single folio.
- Allows handling of transactions using foreign currencies and selection of the currency in which to print guest folios. Records the exchange rate history for all transactions using foreign currencies.
- Allows up to four open folio windows, or folio views, per guest so you can easily separate charges using drag and drop. Charges can be quickly split between folio windows.
- Computation of discounts on the basis of percentage are applied to total folio balance, particular revenue type or particular revenue department. You can also post a "user defined" value.
- Credit and debit card transactions are processed on-line, and authorization is sought electronically if floor limits are exceeded.
- Displays, organizes and prints folios according to a wide variety of customizable styles. Supports printing of pro forma folios any time before guest checkout.
- Enables detailed shift reports for individuals or for all cashiers.
- Ensures an audit trail of all Cashiering activity, including postings, modifications/reversals, and transfers, in order to minimize charge disputes.
- Folio/s can be printed at any point of time for any guest or account.
- Guests are presented with fully supported bills or accounts that can be settled by any method, including advanced payment and foreign currency.
- Makes allowed corrections to the guest folio after checkout (and before End of Day processing). May also reverse guest checkouts.
- Offers Group Posting options for posting common charges to multiple folios.
- Processes other guest services such as check cashing and foreign currency exchange.
- Provides up-to-the minute detailed accounting of guest balances upon request.
- Simplifies automatic transfers of charges between guest folios using billing instructions.
- Specific functions such as room rate change or voiding of a charge, etc. require a reason as well as special authorization.
- Supports a broad range of informational and audit reports.
- Supports Quick Checkout and Group Checkout to reduce staff effort.
- Enables Pre Stay Charges to the reservation; Post Stay Charges to the folio after guest checkout but before End of Day processing; and Open Folio charging to the folio for unlimited period after guest checkout.
