To scroll through all of the available options in alphabetical order, press the Up and Down arrow keys. Then, to select the option displayed in the command line, press the Enter key.
Type the first letter of the option to list the option in the command line. Then, to select the displayed option, press the Enter key. If there are multiple options that begin with the same letter, they are displayed in alphabetical order as you repeatedly type the first letter.
Type the first three letters of the desired option in the command line (for example, type mes for the Messages option). The requested screen opens immediately. When two or more options have the same first three letters, the alphabetically first option is chosen.
Reservations Option
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PMS Only
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PMS & ORS
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ORS Only
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Not Available When
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Accompanying
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X
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- ACCOMPANYING GUEST permission not granted
- Reservations > Accompanying Guest application function = N
- Reservation Status = Waitlist, No Show, Canceled
- Number of rooms on the reservation is greater than 1
- Reservation Status = Checked out and reservation has no accompanying guests
- INDIVIDUAL DELETE or INDIVIDUAL EDIT or INDIVIDUAL VIEW or INDIVIDUAL NEW Profile permissions not granted.
- Reservation is a Secondary Share Reservation
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Add On
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X
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- NEW RESERVATION permission not granted
- Reservation Status = Waitlist
- Reservation is a Secondary Share Reservation
- Reservation is an Owner or Friends/Family Reservation
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Agent/Company
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X
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- PROFILE permission not granted
- OPR<version number> OPERA Reservation System license is active and the Award Membership ID is populated for the reservation
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Alerts
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X
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- Reservations > Alerts application function = N
- Reservation Status = Checked Out
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Attachments
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X
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- General > Attachments application function = N
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Billing
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X
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- Reservation Status not equal to Checked In or Checked Out
- BILLING permission not granted
- Reservation Status not equal to Reserved, Prospect, Waitlist and Cashiering > Pre Stay Charges application function = Y and pre stay charging is allowed for the reservation
- Cashiering > No Show and Cancellation Postings application function is set to N and the Reservation Status = No Show or Canceled
- Reservation is a Secondary Share Reservation
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Call History
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X
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- Reservations > Caller Information application function = N
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Cancel
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- Reservation Status not equal to Prospect or Reserved
- RESERVATION CANCEL permission not granted
- Reservation is an Award Redemption Reservation and the MEMBERSHIP AWARD CANCEL permission is not granted.
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Changes
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X
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- USER ACTIVITY LOG permission not granted
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Confirmation
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X
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- CONFIRMATIONS permission not granted
- Reservation is a Secondary Share Reservation
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Consume Benefits
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X
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- Reservations > OPERA Benefits application parameter not active
- Reservations > OPERA Benefits Consume permission not granted
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Contract
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X
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- OPV_<version number> OPERA Vacation Ownership license is inactive
- OWNERSHIP ACCESS permission not granted
- OWNERSHIP ACCESS permission granted but NEW CONTRACT or EDIT CONTRACT or VIEW CONTRACT permission not granted
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Credit Cards
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X
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- CC RESERVATIONS permission not granted
- Reservation is a Secondary Share Reservation
- OPR<version number> OPERA Reservation System license is active and the Award Membership ID is populated for the reservation
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Delete
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X
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- RESERVATION DELETE permission not granted
- Reservation Status = Waitlist
- Reservation Status not equal to Reserved, Prospect, Canceled, or No Show
- Reservation is a Primary or Secondary Share Reservation
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Deposit/CXL
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X
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- Cashiering > Deposit Handling and Cashiering > Cancellation Handling application functions = N
- RESERVATION DEPOSITS or RESERVATION DEPOSIT RULE or RESERVATION PARTIAL DEPOSIT RULE or RESERVATION CANCELLATION RULE or DEPOSITS permission not granted
- Reservation is a Secondary Share Reservation
- Reservation status = No Show and has a zero balance
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Facility Scheduler
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X
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- Rooms Management > Facility Management application function = N
- When Rooms Management > Facility Management application function = Y, then CUSTOM FACILITY SCHEDULER permission not granted or Reservation Status = Canceled, No Show, Checked Out, Waitlist
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Fixed Charges
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X
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- Reservation status = Waitlist
- Reservation is a Secondary Share Reservation
- FIXED CHARGES permission not granted
- OPR<version number> OPERA Reservation System license is active and the Award Membership ID is populated for the reservation
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History
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X
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- HISTORY EDIT or HISTORY VIEW or CHANGE GUEST PROFILE permission not granted
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Housekeeping
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X
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- Only RESERVATION VIEW permission granted
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IFC Account
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X
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- IFC ACCOUNT permission not granted
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Key Opt-In
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- IFC > Mobile Audio Key application parameter = N
- Key Opt In Conditions not met
- Reservation Status = Checked Out
- Room Type assigned to the reservation is a Pseudo Room Type
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Keys
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- Key Rights not available
- Reservation Status not equal to Checked In, Reserved, or Prospect and Room not assigned to reservation
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Locator
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X
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- Front Desk > Locators application function = N
- Reservation Status = No Show or Canceled
- MAINTAIN LOCATOR permission not granted
- OPR<version number> OPERA Reservation System license is active and the Award Membership ID is populated for the reservation
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Messages
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X
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- MESSAGE VIEW permission not granted
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Package Option
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X
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- PACKAGE OPTIONS permission not granted
- Reservation Status = Waitlist
- Reservation is a Secondary Share Reservation
- OPR<version number> OPERA Reservation System license is active and the Award Membership ID is populated for the reservation
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Party
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X
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- PARTY permission not granted
- Reservation Status not equal to Prospect, Reserved, or Checked In
- Reservation is a Secondary Share Reservation
- OPR<version number> OPERA Reservation System license is active and the Award Membership ID is populated for the reservation
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Privileges
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X
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- BILLING PRIVILEGES permission not granted
- Reservation Status = Waitlist
- Reservation is a Secondary Share Reservation
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Pro Forma Folio
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X
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- Cashiering > Pro-Forma Invoice application parameter = N
- PROFORMA INVOICE permission not granted
- Reservation Status = Checked Out
- Reservation is a Secondary Share Reservation
- Rates > Apartment Style Billing application function is set to Y and the Rate Code on the reservation is populated with a ASB Rate Code
- OPR<version number> OPERA Reservation System license is active and the Award Membership ID is populated for the reservation
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Queue
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X
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- Rooms Management > Queue Rooms application function = N
- QUEUE ROOMS permission not granted
- Reservation Status = Checked In, Checked Out, No Show, Canceled
- Room Type on the reservation is a Pseudo Room Type
- Arrival Date for the reservation does not equal current business date
- Reservation Status = Waitlist
- Reservation is a Secondary Share Reservation
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Rate Info
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X
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- RATE INFO permission not granted
- Reservation Status = Waitlist
- Reservation is a Secondary Share Reservation
- OPR<version number> OPERA Reservation System license is active and the Award Membership ID is populated for the reservation
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Register Card
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X
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- REG CARD permission is not granted
- Reservation Status = No Show, Canceled, or Waitlist
- Reservation is a Secondary Share Reservation
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Reinstate
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X
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- RESERVATION REINSTATE permission not granted
- Reservation Status not equal to Canceled or No Show
- Original Departure date is in the past
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Resync
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X
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- OPP_<version number> OPERA Property Management System or OPR_<version number> OPERA Reservation System license is not active
- OXI RESYNC permission not granted
- Reservation Status = Waitlist
- Reservation is a Secondary Share Reservation
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Room Move
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X
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- MOVE ROOM Permission not granted
- RESERVATION EDIT permission not granted
- Reservation Status not equal to Checked In
- Reservation is a Secondary Share Reservation
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Routing
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X
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- ROUTING and VIEW ROUTING permissions not granted
- Reservation Status = Waitlist
- Reservation is a Secondary Share Reservation
- OPR<version number> OPERA Reservation System license is active and the Award Membership ID is populated for the reservation
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Scheduled Activities
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X
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- OSA license is inactive
- OPR<version number> OPERA Reservation System license is active and the Award Membership ID is populated for the reservation
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Service Requests
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X
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- SERVICE REQUESTS ADMINISTRATION permission not granted
- GENERAL > Service Request application function = N
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Shares
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X
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- SHARES permission not granted
- Number of Rooms on the reservation is greater than 1
- Reservation Status = No Shoe or Canceled
- Event is attached to reservation
- Rates > Apartment Style Billing application function = Y and a ASB Rate Code is attached to the reservation
- Shares not allowed for Upsell Reservations
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Thresholds
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X
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- TRANSACTION THRESHOLD RULE permission is not granted
- TRANSACTION THRESHOLD parameter is not set to Y.
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Tickets
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X
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- Ticket interface not active
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Traces
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X
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- TRACE VIEW permission not granted
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Track It
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X
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- General > Track It application function = N
- TRACKIT permission not granted
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View Billing
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X
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- OPR_<version number> OPERA Reservation System license not active
- PMS FOLIO DISPLAY permission not granted
- OPX_ORSSC interface not running
- External login not configured
- ORS Webservices not setup
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Virtual Numbers
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X
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- OPP_VNS Virtual Numbers add-on license not active
- Reservation Status not equal to Checked In
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Vouchers
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X
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- Reservations > Vouchers application function = N
- VOUCHERS permission not granted
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Waitlist
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X
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- Reservations > Waitlist application parameter = N
- WAITLIST permission not granted
- Reservation Status = Checked Out, Waitlist, No Show, Canceled, or Checked In
- OPR<version number> OPERA Reservation System license is active and the Award Membership ID is populated for the reservation
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Wake Up Call
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X
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- Reservations > Wake-Up Calls application function = N
- WAKE-UP CALL EDIT or WAKE-UP CALL VIEW permission not granted
- Reservation Status not equal to Checked In
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Web Links
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X
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- General > OPERA Web Links application parameter = N
- OPERA Web Links not defined
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