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Indicator Lamps
Lamp Name |
Lamp Description |
Screens Displayed On |
Accompany |
Guest has another person accompanying. |
Arrival Search |
Activities |
S&C Activities - Available when the OPS_<version number> OPERA Sales & Catering or OPF_<version number> Sales Force Administration license is active. Note: The Activities lamp is only visible when the account or contact is accessed from S&C or SFA and has current or future activities associated with it. |
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Addresses |
Multiple addresses are available for the profile. |
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Alerts |
Alerts user something needs to be obtained or completed for the guest. |
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AR Accounts |
AR Accounts exist for the address at one or more properties. |
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Attachments |
Attachments (such as photos or documents) have been attached to the profile. (See Attachments for details.) Depending on the type of file you have attached to the profile or reservation, the appropriate program will open it for you so you can view the file. |
Dashboard |
Attendees |
Activity is assigned to more than one owner. |
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Auth. Bill |
Guest may charge to an AR account. |
Arrival Search |
Cancellation |
Cancellation rules apply to this reservation. When displayed on the Rate Query screen, you may select this indicator to see a display of the details of the rules that apply to the rate code. |
Arrival Search |
Cancel Reason |
Reservation cancellation reason. |
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Claims |
Profile has an active membership claim associated with it with an Open or other pending status, other than Closed. (This is only viewable for users with permissions of either MEMBERSHIPS > CLAIMS - Membership Claims or MEMBERSHIPS > CLAIMS - View Membership Claims.) |
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Comments |
Comments are associated with this reservation. |
Arrival Search |
Contacts |
Contacts exist for the selected account. |
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Contract |
A contract exists for the selected account. When the application parameter CONTRACTS > FIT CONTRACT MASTER VIEW ONLY is set to Y, the contract lamp shown in the property will show the MAIN contract page for those contracts that do not have sub-contracts for the current property. |
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Communication |
Multiple communication addresses of a single type are configured for the profile. |
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Daily Details |
Guest room rate and/or commission rate involves a change during the stay period. |
Arrival Search |
Del.Failure |
Changes made to the block have not been successfully delivered to an external system. When selected, the Block Changes screen opens displaying the failed record details. |
Business Block Search |
Deposit |
Deposit rules apply to this reservation. When displayed on the Rate Query screen, you may select this indicator to see a display of the details of the rules that apply to the rate code. |
Arrival Search |
Deposit/CXL |
Deposit and/or cancellation rules apply to this reservation. Opens the Deposit Cancellation screen.
Note: The user must have one of the following permissions to access the Deposit Cancellation screen via this indicator lamp: |
Arrival Search |
DNM |
Do Not Move functionality applies to this reservation. The room assignment cannot be changed for this reservation. Available when the RESERVATIONS > DO NOT MOVE ROOM application function is set to Y. The Do Not Move functionality is in effect until the guest checks in. Once the guest has checked in, the Do Not Move is canceled and room moves may be performed for the guest as usual. |
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E-Certs/OCIS E-Certs |
E-Certificates are attached to the profile. |
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eCoupons |
eCoupons are attached to the reservation. If both eCoupons and Thresholds are attached to the reservation, the lamp label is Thrshld/eCoupon. |
Dashboard 1 |
Event Postings |
The selected Event has Event Charges posted to it. Selecting this lamp from any of the available screens opens the Event Posting screen. |
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Extensions |
One or more extension numbers have been assigned to the reservation. |
Arrival Search |
External Locked |
Locked blocks are presented in view-only mode. Upon accessing a locked business block, the following message appears: "This business block is under external control. No changes allowed." The External Locked and View Only lamps appear in the lower part of the Business Block screen. (See View Only below). |
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Fixed Charges |
Fixed charges are associated with this reservation. |
Arrival Search |
Flight |
The guest's flight information is located on the More Fields tab of the ORS Reservation screen and on the Reservation Snapshot screen. |
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HotSOS |
Leisure Activities - Available when licenses for activity vendors are active, such as the OPX_OPCI OPERA Xchange for Open Course Interface or OPX_GSTC OPERA Gateway for Guest Connection add-on licenses. |
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Item Inventory |
Displays the Item Inventory screen to view inventory items that are attached to a reservation. Even if the reservation has been Canceled, is a No Show, or is Checked Out, the Item Inventory screen will be displayed as view-only for reference purposes. This lamp is displayed if Item Inventory was inherited from a Rate Code, manually attached to the reservation, or inherited from a Package. Note: The Item Inventory lamp is only available when the RESERVATIONS > ITEM INVENTORY application function is set to Y. |
Dashboard 1 |
Itinerary |
Reservation is part of an itinerary. |
Arrival Search |
Locator |
A locator has been set up for this guest. |
Arrival Search |
Member |
Membership is associated with the guest. See Reservation Memberships or Profile Memberships Option for details.
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Account |
Message |
Guest has messages. |
Arrival Search |
More |
More lamps are present. This indicator lamp appears if the number of applicable indicator lamps cannot fit on the screen. Select More to display additional indicator lamps. |
Arrival Search |
Neg. Cat. Pkgs |
Display the Negotiated Catering Packages screen to view the negotiated catering package for the selected profile, create a new negotiated catering package, or modify an existing one. |
Account Search |
Negotiated Rates |
Negotiated Rates are associated with the selected account/contacts. |
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No Post |
No Post flag is set for the reservation. Interfaces cannot automatically post to the reservation when this flag is set. Payment methods may be configured as No Post. When a No Post payment method is attached to the reservation, the No Post indicator appears on the reservation. |
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Notes |
Notes are attached to the account. |
AR Notes |
Notifications |
Unresolved notifications exist on the profile. |
Account Maintenance |
Open Folio |
Charges may be posted to the guest's folio after checkout. This lamp is used when the POST-STAY CHARGES application function is active and the Checkout with Open Folio option is selected when the guest checks out. |
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Post Stay |
The reservation has the Post Stay Charging option selected on the Privileges screen, and post-stay charges are associated with the reservation. |
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Potential |
Displays the Potential lamp when at least one potential is linked to the appropriate account. Note: The Potential lamp is only visible when the account has a Potential linked to it. |
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Pre Stay |
The reservation has the Pre Stay Charging option selected on the Privileges screen, and pre-stay charges are associated with the reservation. Note: The Pre Stay lamp will not display on the Reservation screen if only a deposit exists for the reservation. |
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Preferences |
Preferences are associated with this guest. |
Arrival Search |
Profile Notes |
Notes are associated with guest profile. Users with limited permissions, i.e. only permission to preview the profile, will still have access to the Profile Notes lamp and can view the profile notes on a reservation. |
Arrival Search |
Profile Notes (C) |
Central notes associated with the guest profile. |
Arrival Search |
QMS Tasks |
QMS tasks are associated with the guest profile (available when OPP_QMGS PMS Quality Management add-on license code is active.) |
Arrival Search |
Queue |
Identifies that the guest is linked to a queue. |
Arrival Search |
Rate Code |
Available on the Business Block screen and Block Search screen when the BLOCKS > MULTI BLOCK RATES application parameter is set to Y and there are at least 2 rate codes assigned to the business block. Takes you to the Select Rate Codes screen. |
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Relationship |
Relationships have been setup for the Account, Contact, Profile, etc. |
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Routing |
Transaction charges for this guest are routed to another room or to a specific Billing screen window. |
Arrival Search |
Service Request |
There is an OPEN or PENDING FOLLOW UP Service Request. |
Billing |
Share |
Guest is sharing with another guest. |
Arrival Search |
Stay Stats |
Stay records exist for the Individual, Contact, Company, Travel Agent, Source, or Group profile in PMS, ORS, S&C, and SFA. |
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Survey |
Activity has a survey attached to it. |
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Thresholds |
An active Property Threshold Rule and/or an active Reservation Threshold Rule is attached to the reservation. If both Thresholds and eCoupons are attached to the reservation, the lamp label is Thrshld/eCoupon. The user does not need the permission Cashiering > TRANSACTION THRESHOLD RULE to access the lamp. When a Property Threshold Rule and/or a Reservation Threshold Rule is inactive, the Threshold lamp does not display. |
Dashboard 1 |
Ticket |
Ticket Packages are attached to the reservation. |
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Traces |
Traces are associated with this reservation or block. |
Arrival Search |
Track It |
Track It tickets are associated with the reservation. |
Arrival Search |
Transport |
Transportation required for the guests attached to the reservation. Lamp is displayed when an Arrival or Departure Transportation Type or Arrival Transportation Code or Departure Transportation Code has been selected. |
Billing |
Triton |
Only displayed when the OPX_TRITON - OPERA XChange Interface for TRITON add-on license is active. Select to launch the TRITON external QMS system. When launching TRITON, user will be authenticated through OPERA's external authentication feature. Once authenticated, user will be directed to the appropriate area of TRITON based on the XML information that is passed. For example, if a PROFILE is sent, the user will be directed to the PROFILE area of TRITON. If a room number is sent, the user will be directed to the ROOM area of TRITON. |
The below screens always display the TRITON lamp: The below screens display the lamp if the profile is subscribed to TRITON: |
View Only |
Indicates that the Business Block or Lead is locked for edits and can only be viewed. View Only appears when: - The business block was created in central and locked for remote or local properties. Or, when the business block was created at the property and locked for central. The Control Centrally check box or the Control LOV on the business block can be selected for either the property or central to be in control (in the case of Control LOV ‘Both’ can be selected). The View Only lamp displays on the business block screen that is locked (central or property). When users are granted the permission BLOCKS > EDIT LOCKED BLOCKS, this lamp can be double-clicked to override the lock. Once changes are saved, control returns to the external system. - A lead has not yet been confirmed (lead status is still PEL), and if the application parameter LEADS > ALLOW LEAD UPDATE ON PROPERTY = Y, the control will be given to the remote property, and the lead will be locked in central. - A lead has not been confirmed and the application parameter LEADS > ALLOW LEAD UPDATE ON PROPERTY = N, the control will be given to Central/SFA, and the lead will be locked on property level. - A lead has been confirmed (CFL) and the application parameter LEADS > MAINTAIN CONTROL CENTRALLY AFTER CFL = N, the control will be given to the remote property, and the lead/block will be locked in central. - A lead has been confirmed (CFL) and the application parameter LEADS > MAINTAIN CONTROL CENTRALLY AFTER CFL = Y, the control will be given to central/SFA, and the lead / block will be locked in the remote property. |
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VIP |
When the VIP function is active (Profiles > Function > VIP), this lamp will display when the guest profile has a VIP level assigned. |
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Vouchers/EVouchers |
After the membership is identified, the vouchers will be created and associated with the reservation. The EVouchers lamp will be active when the RESERVATIONS > ELECTRONIC VOUCHERS application parameter is set to Y. |
The following table displays Reservation related indicator lamps and the Reservation Status that they can and cannot be used with.
Reservation Status |
Reserved |
Checked In |
Checked Out |
No Show / Cancel |
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Accompany |
X |
X |
X |
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Auth. Bill |
X |
X |
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Comments |
X |
X |
X |
X |
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Itinerary |
X |
X |
X |
X |
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Locator |
X |
X |
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Message |
X |
X |
X |
X |
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Preferences |
X |
X |
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Profile Notes |
X |
X |
X |
X |
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Rate Change |
X |
X |
X |
X |
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Routing |
X |
X |
X |
X |
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Share |
X |
X |
X |
X |
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Traces |
X |
X |
X |
X |
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View Only |
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Full Access |
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